DFI Return Policy


All internet orders placed for products sold by DIVERSIFIED FABRICATORS INC are covered by the following Return Policy. 

Most items are returnable for a full refund of the item price, as long as they are returned within 30 days of your receipt. They must have their original packaging and be unused. Upon satisfactory inspection of the returned merchandise a refund will be issued for the purchase price, less a restocking fee of 10% (minimum $5). 

To return an item, please call us at 1-800-526-6480 to obtain a Return Autorization Number. You can also email us at store@dfiequipment.com . Include your order number, name, and the item number for the item you are returning. We will then contact you with a Return Authorization Number and shipping instructions for your return. We will also help you determine the best method for shipping your return. PLEASE DO NOT SEND A PACKAGE BACK WITHOUT A RETURN AUTHORIZATION NUMBER! To receive full credit, items must be shipped within 10 days from the day the Return Authorization Number and shipping information are issued.

If an order is cancelled once the item has shipped, our standard return policy applies. You will need to accept delivery of the item, obtain a Return Authorization  Number and ship the item back. If delivery of an item is refused, the return shipping costs will be deducted from the issued credit. Second-Day and Next-Day shipping costs will not be credited if delivery of the item is refused.

Once the item is received we will credit the credit card used for the purchase. If you paid by check or money order, we will issue a check within two weeks.
Of course, if any item is defective, or was damaged in shipping, please call us at 1-800-526-6480 or email us at store@dfiequipment.com . We will arrange for the item to be picked up, and you will be credited with both the purchase and shipping costs.

If you have any questions, please contact our customer service department at 800-526-6480. Please note this warranty policy is for purchases made on http://dfistore.dfiequipment.com/.



See our webpage at www.dfiequipment.com